Hamilton Telecommunications is committed to providing every customer with superior products backed by exceptional customer service.
For questions concerning billing, recent payments or account status please contact us via email, telephone or in person at either our Aurora or Grand Island locations. Billing support is available during regular business hours.
Access to pay your bill and see bills online is available through our ebill portal.
Mid-State Community TV, Inc. (Cobalt TV®)
1006 12th Street
Aurora, NE 68818
Phone 402.694.5101 or 402.694.6655
Hamilton Information Systems
1229 Allen Drive, Suite E
Grand Island, NE 68803
Automatic Bank Payment
This is the simplest way to pay your bill. You can have your telephone, cable, and internet bill sent directly to the bank for payment. The proper amount is automatically transferred from your account on or about the 10th day of each month. Some financial institutions do not accept electronic withdrawals. A request for automatic payment will be verified with your bank to see if they participate.
A return envelope and payment slip is included with your monthly bill. Simply insert the payment slip and your check in the envelope and mail.
In Person or Drive-Thru Drop Box
Our Business Office, located at 1006 12th Street in Aurora, is open from 8:00 am to 6:00 pm Monday through Friday. You may pay your bill in person during these times. You also may use our drop box at any time.
What Is My Bill?
Your bill contains charges for telecommunication services and leased equipment billed one month in advance. You will see a detailed description to help you better understand what services you have selected and the charges for those services. Please call our business office if you have any questions. If you have a long distance service provider other than Hamilton Long Distance, please call your selected carrier directly for questions about your long distance bill.
When is my bill due?
For your convenience, your telephone bill is mailed out by the end of each month and is due by the 10th of the following month. A “Final Notice” with the amount due will be mailed five days before disconnection to help avoid any service interruption.
If your service is discontinued, the requested amount due and a reconnection charge must be paid to re-establish service. An additional security deposit also may be required before reconnecting your telephone service.
Can I pay my Telephone and my Mid-State Community TV, Inc. (Cobalt TV) bills with one check?
Yes, you can! If you are a Mid-State cable television subscriber, you can pay your telephone bill and cable bill with only one check. Simply make your check out to Hamilton Telecommunications for the total amount of both bills, insert your bill stubs and check into one envelope, and either mail the payment, put it on our drop box, use our convenient drive-thru or stop by the office to drop off your payment. If you have any questions, please call us at 402.694.5101.